- Cancel future renewals through Manage billing at any time before the next charge.
- Access ordinarily continues until the end of the period you have paid for.
- No discretionary refunds for change of mind or non-use. Mandatory legal rights always apply.
The full details below explain how these policies apply.
Refunds
We do not offer discretionary refunds for a change of mind, non-use, dissatisfaction with your own business results, or an unused part of a subscription period. This applies to initial purchases and renewals, except where the law requires a refund or this policy expressly provides one.
Review the plan, price, course descriptions and availability labels before purchasing. The yearly membership is paid in advance for a full year; canceling it partway through the year does not normally produce a prorated refund.
This policy does not exclude remedies for defective, unavailable or misdescribed services or any cancellation, withdrawal or refund right provided by applicable law. We will correct verified duplicate or incorrect charges. If we permanently discontinue your paid service without providing the remaining paid access, we will refund the unused prepaid portion. If mandatory law gives you a more favorable remedy, it takes priority.
Cancel future renewals
- Sign in and open your Billing & cancellation page.
- Select Manage billing.
- Cancel your subscription and keep the confirmation.
Cancel before the next renewal charge to avoid that charge. Your paid access ordinarily continues through the end of your current billing period. Cancellation is not the same as a refund request.
If you cannot sign in or use Manage billing, email support@overduefounder.com from your account email address and tell us you want to stop renewal. We will use the time we received your request when determining whether it arrived before renewal and will confirm the cancellation. A request does not need a reason or special wording.
Unsubscribing from marketing emails does not cancel a paid subscription. Submitting an account-deletion request does not immediately cancel a subscription or erase data. Cancel renewal through Manage billing or email support if you cannot access it. We will review the deletion request, confirm the status of any active subscription and explain any data we must retain.
Billing errors and access problems
Email support@overduefounder.com with your account email, the transaction date, the amount and a short description of the problem. Do not send your password, full card number or bank credentials. We may request reasonable information to verify the transaction or account.
Where a refund is due, we will return it to the original payment method unless law requires or permits another agreed method. Payment-provider and bank processing times may affect when it appears. We do not impose an arbitrary request deadline that removes statutory rights. Contacting support does not waive your right to dispute an unauthorized or incorrect charge with your payment provider.
Statutory withdrawal rights
Depending on where you live, you may have a statutory cooling-off or withdrawal period, including a 14-day period for certain distance contracts in the European Economic Area or United Kingdom. If such a right applies, notify support@overduefounder.com with a clear statement that you wish to withdraw and your order/account details within the applicable period. You do not have to use a specific form.
Accessing a course does not automatically remove every statutory cancellation or refund right. Any loss of a digital-content withdrawal right depends on the legal conditions that apply, including any separate express consent, acknowledgement and contract confirmation required before delivery. We will honor rights that have not been validly lost or waived. Statutory remedies for defective or misdescribed content remain available.